Frequently Asked Questions

Everything you need to know about our handcrafted apparel and sustainable style.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a tracking link so you can follow your package's journey to your door.

How do I determine my correct size?

We provide a detailed size guide on every product page. Since our garments are inspired by traditional tailoring, we recommend measuring yourself and comparing it to our chart for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed as a refund to your original payment method or as store credit for exchanges.

Are your fabrics ethically sourced?

Yes, we prioritize natural, organic, and traditionally woven textiles. We partner with certified suppliers who ensure fair wages and minimize environmental impact throughout the production process.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on your specific address.

How should I care for my traditional garments?

To preserve the integrity of our natural fibers, we recommend hand washing in cold water or using a delicate cycle. Always air dry away from direct sunlight to prevent color fading.