Returns & Exchanges

At Traditional Medicinals, we want you to be completely satisfied with your sustainable fashion choices. If your order doesn't meet your expectations, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all labels and tags are attached to maintain eligibility for a refund.

3

Label and Ship

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing